The Wax Room Privacy Policy

Effective Date: September 19, 2025

The Wax Room (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and secure your information when you visit our website (the “Site”) or use our services.

1. Information We Collect

a. Personal Information
You may provide us with personal information in order to receive services or communicate with us, such as:

  • Name

  • Email address

  • Phone number

  • Other contact details you voluntarily submit (e.g., via booking forms, loyalty club sign-ups, newsletter subscription)

b. Non-Personal / Technical Information
We also collect information that does not personally identify you, including:

  • Your IP address, browser type, device and operating system

  • Pages you view, time spent on each page, how you move around the Site

  • Referring URL and click-data

  • General usage trends (for example, what services are viewed most often)

2. How We Use Your Information

We use both personal and non-personal information for purposes including:

  • Scheduling appointments, fulfilling bookings, and communicating about our services

  • Responding to inquiries or customer support

  • Sending you updates, promotions, or news if you opt in

  • Improving our website, user experience, and service offerings based on usage data and feedback

  • Ensuring the security and reliability of our Site

3. Cookies & Tracking Technologies

  • We use cookies and similar technologies to improve site functionality, store user preferences, enable features, and analyze website usage.

  • You may disable cookies via your browser settings; however, some features of the Site may not work correctly if cookies are turned off.

  • We may use third-party analytics tools (such as Google Analytics) to help us understand how visitors use the Site and where improvements can be made.

4. Sharing & Disclosure of Information

We do not sell or rent your personal information. We may share your personal data only under the following circumstances:

  • Service Providers: Third parties who help us run the Site, manage bookings, send communications, or provide related services.

  • Legal Requirements: If required by law, court order, or to protect our legal rights.

  • Business Changes: In the event of a merger, sale, or transfer of all or part of our business, your information may be transferred to the new owner under terms consistent with this policy.

5. Your Choices & Rights

  • You can opt out of receiving promotional emails or newsletters at any time, typically via an “unsubscribe” link or by notifying us directly.

  • You can request access to, correction of, or deletion of the personal information we hold about you. We will respond to such requests in a timely manner, usually within 30 days.

6. Data Security

We employ reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links & Services

Our Site may contain links to third-party websites or integrate with external service providers. These third parties have their own privacy practices. We are not responsible for their content or how they treat your information. Please review their privacy policies before providing your data.

8. Children’s Privacy

Our services and Site are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Effective Date” above indicates when the policy was last revised. We encourage you to review this Policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights (access, correction, deletion, etc.), please contact us:

The Wax Room
Surprise, Arizona
info@thewaxroomaz.com
(602) 668-7173